It can help you generate sales while reducing workload, and still benefiting the customer with a fully automated service that answers every single query. When you are looking for ways to improve user experience, minimise customer churn, and boost revenue at the same time, a chatbot is the ideal investment. The chatbot’s additional features, which include a visual drag-and-drop interface, a dashboard for chatbot metrics, and multi-agent support, among others, will make it more appealing and cause fewer development hassles.
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